– If you are using the controller in Wired mode, ensure that the cable is well fixed to your controller and connected to your PS4 console. To use the controller on the PS4 console, you need to press the PS button to synchronize it.

– If you are using the controller in Wireless mode, ensure that the USB Bluetooth receiver is well connected to your PS4 console and that the USB Bluetooth receiver and the controller are connected together. When the controller is connected to its USB Bluetooth receiver, the player LED on the controller has got the same colour has the LED on the USB Bluetooth receiver. Ensure that the battery is charged.

- When switching from Wireless mode to Wired mode you will see the on-screen message: "Controller was disconnected". Press the "PS" button to re-connect.

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