The Macros are not supported in E-Sports, as the REVOLUTION Unlimited Pro Controller follows the rules of E-Sports, this feature is not supported.

Unplug the controller and plug it again, the REVOLUTION Unlimited Pro Controller will be recognized again, if not, please contact the consumer support.

To check the battery level, in any mode simply press and hold the `Mic mute’ button on the underside of the controller (for more than 1 second). The Profile LEDs will then light up, as follows:

• 75% < Battery level ≤ 100%: 4 profile LEDs are ON
• 50% < Battery level ≤ 75%: 3 profile LEDs are ON (1st, 2nd and 3rd LEDs)
• 25% < Battery level ≤ 50%: 2 profile LEDs are ON (1st and 2nd LEDs)
• 10% < Battery level ≤ 25%: 1 profile LED is ON (1st LED)
• Battery level ≤ 10%: selected profile LED is flashing permanently

You can now release the Mic mute button.

– Ensure that the cable is well fixed to your controller and connected to your PC/MAC.

– To configure the profiles for PS4 or PC, the controller must be in Wired mode and in Mode 2 to make sure that the interface recognises the controller when you connect it to the PC/MAC. Inside the interface there is a section for `PC’ and here you can make your changes. When you have completed the changes, you must remember to switch the controller to PC Mode, if you want to play on your PC.

Open the PC/MAC Companion, go to «Updates», check that the firmware number is not V0.00.

If this is not the case, proceed as follows:

• Close the PC/MAC Companion.
• Go to the Windows «control panel» then «Peripherals and Printers», delete the REVOLUTION Unlimited Pro Controller.
• Disconnect the REVOLUTION Unlimited Pro Controller.
• Connect the REVOLUTION Unlimited Pro Controller into your PC again, wait until the driver installation has finished.
• Launch the PC/MAC Companion again and check the firmware number again.

If the firmware number has returned, then the communication with the REVOLUTION Unlimited Pro Controller works again. You can therefore update your controller profiles.

• Ensure than the mute function of your REVOLUTION Unlimited Pro Controller is not activated. If it’s the case, the profile LEDs will be red. Press Mute button on the back of the REVOLUTION Unlimited Pro Controller to activate it.
  
  
• Ensure than the mute function is not activated on the remote control of your headset.
  
  
• Ensure than the microphone level into the settings of your PS4 system is not at his minimum level.
  
  
• The microphone feature works only on the PS4 console and is not supported on PC.

• >Ensure than the sound level of your REVOLUTION Unlimited Pro Controller is not at the minimum, by pressing many times the Volume UP button on the back of your REVOLUTION Unlimited Pro Controller.
  
  
• Ensure than the sound level is not set at his minimum on the remote control of your headset.
  
  
• Ensure than the settings of the audio output of your PS4 system is well configure for your headset and not set at his minimum level.
  
  
• The audio feature works only on the PS4 console and is not supported on PC.

– If you are using the controller in Wired mode, ensure that the cable is well fixed to your controller and connected to your PS4 console. To use the controller on the PS4 console, you need to press the PS button to synchronize it.

– If you are using the controller in Wireless mode, ensure that the USB Bluetooth receiver is well connected to your PS4 console and that the USB Bluetooth receiver and the controller are connected together. When the controller is connected to its USB Bluetooth receiver, the player LED on the controller has got the same colour has the LED on the USB Bluetooth receiver. Ensure that the battery is charged.

- When switching from Wireless mode to Wired mode you will see the on-screen message: "Controller was disconnected". Press the "PS" button to re-connect.

If the controller is not connecting, to the USB Bluetooth receiver, you need to synchronise the controller to the receiver again.

The process to follow is:
- Ensure that the controller is OFF or turn it OFF,
- Press and hold "Share" + "PS" buttons, on your controller, until the LED player status indicator starts to flash,
- Press the SYNC button on the USB Bluetooth receiver (the sync LED will flash).
- Once the pairing is done, the LEDs on the controller and on the USB Bluetooth receiver will stop flashing and will both display the same colour.

Ensure that the battery is charged.

The communication, to open the PS4 console, is only for Bluetooth controllers with a direct connection link to the PS4 console. The PlayStation4 system does not support this feature when a controller communicates through a USB Bluetooth receiver.

Connect your REVOLUTION Unlimited Pro Controller on a PC or MAC and use the companion app to check than the Dpad is not set at 4 directions on your desired profiles. If it’s the case, select the 8 directions, save your profile and sent it into your REVOLUTION Unlimited Pro Controller and try again.

• Ensure than you are using the desired joystick shaft for your game.
  
  
• With the PC/Mac companion app, ensure than the response curve of the joysticks are well configured.
  
  

Connect your REVOLUTION Unlimited Pro Controller on a PC or MAC and use the companion app to check than the left and right joysticks are not reversed. If it’s the case, switch them again, save your profile and sent it into your REVOLUTION Unlimited Pro Controller and try again.

The remote play software is dedicated for use with a DS4 controller and is not supported by other controllers. This is the reason why the REVOLUTION Pro Controller is not recognized.

– Ensure that your controller is in the PC mode. It is important to check that the mode switch (on the underside of the controller) is in the 3rd position (PC).
– The REVOLUTION Unlimited Pro Controller is compatible with all PC games that are X-Input compatible. This is the standard protocol for using a controller. In the case where the game has been written to use a Mouse &amp; Keyboard, the REVOLUTION Unlimited Pro Controller will not be compatible.

– Ensure that the cable is well fixed to your controller and connected to your PC/MAC.

– To configure the profiles for PS4 or PC, the controller must be in Wired mode and in Mode 2 to make sure that the interface recognises the controller when you connect it to the PC/MAC. Inside the interface there is a section for `PC’ and here you can make your changes. When you have completed the changes, you must remember to switch the controller to PC Mode, if you want to play on your PC.

Connect your REVOLUTION Unlimited Pro Controller on a PC or MAC and use the companion app to check than the Dpad is not set at 4 directions on your desired profiles. If it’s the case, select the 8 directions, save your profile and sent it into your REVOLUTION Unlimited Pro Controller and try again.

• Ensure than you are using the desired joystick shaft for your game.
  
  
• With the PC/Mac companion app, ensure than the response curve of the joysticks are well configured.
  
  

Connect your REVOLUTION Unlimited Pro Controller on a PC or MAC and use the companion app to check than the left and right joysticks are not reversed. If it’s the case, switch them again, save your profile and sent it into your REVOLUTION Unlimited Pro Controller and try again.