Question 1

On which platforms can I use the RIG 700 HX headset?

Accepted Answer

The RIG 700 HX headset is compatible with PC, Xbox One and Xbox Series X|S. Due to circuitry differences between Xbox and PlayStation consoles, it is not compatible with PlayStation consoles.

Question 2

Which RIG headsets is Dolby Atmos compatible with?

Accepted Answer

Dolby Atmos is compatible with the following RIG headsets: RIG 300 PRO HC RIG 400 Atmos RIG 400 PRO HC RIG 400 HX RIG 500 PRO HA RIG 500 PRO HA GEN2 RIG 500 PRO HC RIG 500 PRO HC GEN2 RIG 500 PRO HS RIG 500 PRO HX RIG 600 PRO HX RIG 700 PRO HD RIG 700 PRO HX RIG 800 PRO HD RIG 800 PRO LX RIG 800 PRO HX RIG 900 MAX HX RIG R5 PRO HC RIG R5 PRO HX

Question 3

Which platforms is Dolby Atmos compatible with?

Accepted Answer

Dolby Atmos for Headphones is compatible only with the following platforms: Xbox One Xbox Series X|S PC (Windows 10 or Windows 11) Dolby Atmos Surround Sound is not compatible with PlayStation 4 or PlayStation 5.

Question 4

What are the differences between the former edition and the 2021 edition of the RIG 700 HX headset?

Accepted Answer

The RIG 700 HX headset 2021 edition features the following changes and additions: Improved design and finish USB-stick style 2.4 GHz RF wireless adapter Separate master volume dial Mic monitoring dial Mute button You can also adjust mic monitoring by pressing and holding the mute button.

Question 5

How do I set up my RIG 700 HX headset?

Accepted Answer

Xbox OnePC / Mac

Question 6

Is there a way to use Dolby Atmos on a PlayStation 5?

Accepted Answer

Our RIG products that include Dolby Atmos for Headphones are intended for use on Xbox consoles (One and Series X|S) or Windows 10/11 PCs. Dolby Atmos for Headphones doesn't work on PlayStation 5, because a PlayStation 5 doesn't output 3D audio through USB-A, USB-C or a controller's 3.5mm audio connection.There is a way to enable Dolby Atmos on a PlayStation 5. However, it only works on HDMI devices like soundbars, TVs or home theatre systems. Go to Settings > Sound Audio > Audio Format (Priority). Select Dolby Atmos.

Question 7

How do I redeem my Dolby Atmos for Headphones activation code?

Accepted Answer

There are several ways to redeem a Dolby Atmos activation code. No matter what method you use, you must connect to your Microsoft Account. If you do not have one, create one on live.xbox.com.For more information, see this page on Xbox's official website.Redeem a Dolby Atmos code through Xbox Series X|S or Xbox One Press the Xbox button and select Store. Press the View button and select Redeem. Enter the 25-character Dolby Atmos code. Click Next and follow the on-screen instructions. Redeem a Dolby Atmos code through the Xbox app for Windows Open the Xbox app. Select your profile and click Settings > Redeem a code. Enter the 25-character Dolby Atmos code. Click Next and follow the on-screen instructions. Redeem a code through the Microsoft Store Open the Microsoft Store app. Select your account and click Redeem code or gift cards. Enter the 25-character Dolby Atmos code. Click Next and follow the on-screen instructions.

Question 8

How do I set the mic monitoring?

Accepted Answer

Power on the headset. The button on the bottom of the left ear cup is the mic monitoring adjustment button. It is pre-set to Medium.Press and hold the button until you hear the audible tones. One tone: Low. Two tones: Medium. Three tones: High. Speak into the microphone to test each setting and find the optimal level of mic monitoring for your preference.

Question 9

How do I replace the speaker cushions?

Accepted Answer

Remove the ear cups from the headband frame. Put one end of the new speaker cushion material into the plastic groove on the ear cup and hold it in place. Pull and stretch the rest of the speaker cushion around the groove until the material is fully in it. To make sure that the material is correctly in place, give the speaker cushion a light turn. Put the ear cups back into the headband frame. Make sure that the ear cups are correctly in place. When you extend the microphone, it must be pointing away from the RIG logo on the headband frame and not towards it.

Question 10

How do I set up Dolby Atmos for Headphones?

Accepted Answer

Dolby Atmos is compatible only with Xbox and Windows 10/11. Download the Dolby Access app. On PC, you can download it from the Microsoft store here. On Xbox, you can download it from the Xbox store or the Microsoft store. Connect your headset to your PC or console. When the headset is connected, Dolby Access detects it and activates Dolby Atmos for Headphones.

Question 11

How do I set up Dolby Atmos for Headphones?

Accepted Answer

Dolby Atmos is compatible only with Xbox and Windows 10/11. Download the Dolby Access app. On PC, you can download it from the Microsoft store here. On Xbox, you can download it from the Xbox store or the Microsoft store. Connect your headset to your PC or console. When the headset is connected, Dolby Access detects it and activates Dolby Atmos for Headphones.

Question 12

People can't hear me

Accepted Answer

Check the basic connections If the microphone is removable, make sure that it is fully inserted and is facing the correct way. Put the microphone no more than 3-5cm away from your mouth. Make sure that the microphone isn't muted on the headset.On RIG 700 headsets, the microphone button is at the bottom of the headset. Press it once until you hear a beep. If the microphone is removable, turn up mic monitoring on your headset until the microphone detects your voice. If it doesn't detect your voice, there may be an issue with the microphone and it can be replaced. Reconnect the headset. Turn off the headset. Unplug the receiver from the console or PC. Wait 15 seconds. Plug the receiver again. Turn on the headset. Check the settings on the consoleXboxMake sure that the headset is assigned to the correct user profile.PlayStation 4Go to Settings > Sound/Devices > Adjust Mic Level.PCFrom your chat application, make sure that you assigned the correct microphone and that it is not muted.

Question 13

My headset doesn't charge anymore

Accepted Answer

To charge your headset, you must always use the charger/cable supplied with it. As specified in the safety notice, using another cable (like a phone charger for instance) will damage the battery. This kind of damage is not covered by the warranty.

Headset RIG 700HX

Documents & downloads

Frequently asked questions

Xbox One

PC / Mac

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