Question 1

On which platforms can I use the RIG 700 HS headset?

Accepted Answer

The RIG 700 HS headset is compatible with PC, PlayStation 4 and PlayStation 5. Due to circuitry differences between Xbox and PlayStation consoles, it is not compatible with Xbox consoles.

Question 2

What are the differences between the former edition and the 2021 edition of the RIG 700 HS headset?

Accepted Answer

The RIG 700 HS headset 2021 edition features the following changes and additions: Improved design and finish USB-stick style 2.4 GHz RF wireless adapter Separate master volume dial Mic monitoring dial Mute button To balance game/chat audio, go to the PC or PlayStation's audio settings.

Question 3

How do I set up my RIG 700 HS headset?

Accepted Answer

PlayStation 4PlayStation 5

Question 4

How do I set the mic monitoring?

Accepted Answer

For better performances, we recommend that you do mic monitoring directly on the headset. Power on the headset. The top dial on the left ear cup is the mic monitoring adjustment toggle switch. It is pre-set to Medium.Turn the dial up for the High level of mic monitoring and turn it down for the Low level. Speak into the microphone to test each setting and find the optimal level of mic monitoring for your preference.

Question 5

How do I replace the speaker cushions?

Accepted Answer

Remove the ear cups from the headband frame. Put one end of the new speaker cushion material into the plastic groove on the ear cup and hold it in place. Pull and stretch the rest of the speaker cushion around the groove until the material is fully in it. To make sure that the material is correctly in place, give the speaker cushion a light turn. Put the ear cups back into the headband frame. Make sure that the ear cups are correctly in place. When you extend the microphone, it must be pointing away from the RIG logo on the headband frame and not towards it.

Question 6

People can't hear me

Accepted Answer

Check the basic connections If the microphone is removable, make sure that it is fully inserted and is facing the correct way. Put the microphone no more than 3-5cm away from your mouth. Make sure that the microphone isn't muted on the headset.On RIG 700 headsets, the microphone button is at the bottom of the headset. Press it once until you hear a beep. If the microphone is removable, turn up mic monitoring on your headset until the microphone detects your voice. If it doesn't detect your voice, there may be an issue with the microphone and it can be replaced. Reconnect the headset. Turn off the headset. Unplug the receiver from the console or PC. Wait 15 seconds. Plug the receiver again. Turn on the headset. Check the settings on console/PCXboxMake sure that the headset is assigned to the correct user profile.PlayStation 4Go to Settings > Sound/Devices > Adjust Mic Level.PCFrom your chat application, make sure that you assigned the correct microphone and that it is not muted.

Question 7

The audio only comes out of one headphone

Accepted Answer

The audio only comes out of one headphoneThis problem can happen if the audio output of your console is set to Chat Audio. Go to the settings of your console. On PlayStation 4: Settings > Devices > Audio Devices > Output to Headphones. On PlayStation 5: Settings > Sound > Audio Output > Headphones > Output to Headphones. Select All Audio.

Question 8

My headset doesn't charge anymore

Accepted Answer

To charge your headset, you must always use the charger/cable supplied with it. As specified in the safety notice, using another cable (like a phone charger for instance) will damage the battery. This kind of damage is not covered by the warranty.

Headset RIG 700HS

Documents & downloads

Frequently asked questions

PlayStation 4

PlayStation 5

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