1. Use the application to make sure that the response curve of the joysticks is correctly configured.
2. Set the controller to Advanced mode with the Profile selection button on the back of the controller.
3. Make sure that you use the correct profile.

1. Unplug and plug again your controller to your gaming system without any action on your joystick or trigger.
2. If your controller has a companion app, make sure that:
   • The firmware is up to date.
   • The settings of your joystick or trigger are not too aggressive.
   • The dead zone settings are not set at their minimum.

You can download the companion app here.

To set it up, follow this video tutorial:

Unplug the controller and plug it again. The controller will be recognised again.

If it doesn't work, contact the support team.

1. Make sure that the Mute function is deactivated on the remote control of your headset.
2. Go to the settings of your Xbox system to make sure that:
   • the microphone is activated;
   • the microphone level isn't set at its minimum;
   • the Game/Chat audio balance isn't set at maximum Game level.

In the personalisation software, make sure that the shortcuts are activated.

Here are our recommendations:

• For FPS games, use a 45° joystick grip to make the most of the joystick's wide range of movements.
• For racing games, you can use either the 38° joystick grip or the 45° joystick grip based on your preference.
  To adjust it, move Point 1 into position 41; 0.50 and Point 2 in position 82; 1.
• For combat games, use the 30° joystick grip. This grip has been designed to stop the movements of the joystick after the intended action is completed on the screen. This allows you to increase your reactivity and to carry out series of actions on the screen quicker.
  To adjust it, move Point 1 into position 32; 0.50 and Point 2 in position 64; 1.

1. Make sure that you use the correct joystick shaft for your game.
2. With the PC/Mac companion app, make sure that the response curve of the joysticks is configured correctly.

No, the software is only available on Microsoft Store for PC and Xbox consoles.

You can find the profiles in .nacs3 format in this folder:

C:\Users\ …<user account> …\AppData\Local\Packages\BigbenInteractiveSA.Revolution-X_tqjv3vrxr8ppw\LocalState\Confg File

No, it doesn't support the macro feature because it isn't compatible with Esport regulations.

You can download applications and software for your controllers here.

The Revolution X Pro Controller is designed for use on PC and Xbox consoles. It cannot be used for the Xbox Game Pass on smartphones.

If you try to edit the parameters of a default Nacon profile, a warning message displays on the screen. The Nacon profiles can't be edited. To select your own parameters, you must create a new profile.

No. To use the Dolby Atmos feature, you must connect the controller and install the Dolby Access application on your Xbox console or PC.

The Dolby Atmos sound configuration allows you to enjoy three-dimensional sound in your games. The software's audio configuration enables you to refine the audio quality, like an equaliser would.

1. Make sure that the settings of the audio output of your Xbox system are correctly configured for your headset.
2. Make sure that the volume is not set at the minimum level.

No, the application and its display are designed for use in full-screen mode.

It is possible, but we recommend the use of your controller.

The only way to reset this controller is to disconnect and reconnect it.