No, the PS Remote Play app is dedicated for use with PlayStation 4 and PlayStation 5 controllers. It is not supported by any other controllers.

Make sure that your controller is set to PC mode. The Mode switch (on the underside of the controller) must be set to the third position (PC).

The Revolution Pro Controller 3 is compatible with all PC games that are XInput compatible.

With the PC/Mac companion app, make sure that the response curves of the joysticks are configured correctly.

No, it doesn't support the macro feature because it isn't compatible with Esport regulations.

Unplug the controller and plug it again. The controller will be recognised again.

If it doesn't work, contact the support team.

You can download applications and software for your controllers here.

1. Make sure that the volume of your headset is not set at the minimum level.
2. Make sure that the settings of the audio output of your PlayStation 4 system are correctly configured for your headset and that the volume is not set at the minimum level.

1. Open the companion app.
2. Go to Updates.
3. Make sure that the firmware number is not V0.00.

If the firmware number is V0.00, follow these steps:

1. Close the companion app.
2. Click Control panel > Peripherals and Printers.
3. Delete the Revolution Pro Controller 3 device.
4. Disconnect the controller.
5. Plug the controller into your PC again.
6. Wait until the driver installation is finished.
7. Launch the companion app. If the firmware number is back, the communication with the Revolution Pro Controller 3 works again.
8. Update your controller profiles.

1. Make sure that the cable is correctly fixed to your controller and connected to your PlayStation 4 console.
2. Press the PS button to synchronise the controller.

The audio feature works only on PlayStation 4. It is not supported on PC.

1. Make sure that the Mute function is deactivated on the remote control of your headset.
2. Go to the settings of your PlayStation 4 system to make sure that the microphone level is not set at its minimum.

The only way to reset this controller is to disconnect and reconnect it.

• Ensure that the cable is well fixed to your controller and connected to your PC/MAC.
• To configure the profiles for PS4 or PC, the controller must be in Wired mode and in Mode 2 to make sure that the interface recognises the controller when you connect it to the PC/MAC.
• Inside the interface there is a section for `PC’ and here you can make your changes. When you have completed the changes, you must remember to switch the controller to PC Mode, if you want to play on your PC.

Some files required to use the PC/MAC Companion App may be missing on your PC. Try to install the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update, which can be downloaded at:

https://www.microsoft.com/en-us/download/confirmation.aspx?id=14431

Then, try to launch the PC/MAC Companion App again. If the problem is still there, please contact the consumer support.

Check that you are not trying to modify the settings on a Nacon profile. The Nacon profiles cannot be modified, you need to create a new one to choose your own settings.

Unplug the controller and plug it again, the REVOLUTION Pro controller 3 will be recognized again, if not, please contact the consumer support.

• Open the PC/MAC Companion App, go to «Updates».
• Check that the firmware number is not V0.00

If this is not the case, proceed as follows:

• Close the PC/MAC Companion.
• Unplug your controller. 
• Plug it again. 
• Open the PC/MAC Companion. 

The Macros are not supported in E-Sports, as the REVOLUTION Pro controller 3 follows the rules of E-Sports, this feature is not supported.

Ensure that the cable is well fixed to your controller and connected to your PS4 console. To use the controller on the PS4 console, you need to press the PS button to synchronize it.

The communication, to open the PS4 console, is only for Bluetooth controllers with a direct connection link to the PS4 console. The PlayStation4 system does not support this feature when a controller communicates through a USB port.

Check with the PC Companion App that the shortcuts are not deactivated or that a button is assigned to these shortcuts thanks to the PC/MAC Companion App for the Modes 2 and PC.

On the mode 1, you can map the shortcuts without the P:C/MAC Companion by following these steps

• Press and hold the Profile button for 3 seconds. The Blue halo around the right stick will pulse.
• Press on the shortcut button you want to assign. The corresponding LED will turn ON. LED1 for S1 / LED2 for S2 / LED3 for S3 / LED4 for S4.
• Then press on the button that you want to assign to the Shortcut button. The LED will flash 3 times to confirm the mapping is successful.
• Press and hold the Profile button for 3 seconds to confirm and quit the remapping function.

• Ensure that the mute function is not activated on the remote control of your headset.
• Ensure that the microphone level, into the settings of your PS4 system, is not at the minimum level.

• Ensure that the sound level is not set at the minimum on the remote control of your headset.
• Ensure that the settings of the audio output of your PS4 system is well configured for your headset and not set at the minimum level.

• Connect your REVOLUTION Pro controller 3 on a PC or MAC and use the PC/MAC Companion App to check that the setting for the Dpad is not 4-ways on your desired profiles.
• If this is the case, select 8-ways, save your profile, send it into your REVOLUTION Pro controller 3 and try again.

• With the PC/MAC Companion App, ensure that the responses curve of the joysticks are well configured.

The remote play software is dedicated for use with a DS4 controller and is not supported by other controllers. This is the reason why the REVOLUTION Pro Controller is not recognized.

The Macros are not supported in E-Sports, as the REVOLUTION Pro controller 3 follows the rules of E-Sports, this feature is not supported.

The remote play software is dedicated for use with a DS4 controller and is not supported by other controllers. This is the reason why the REVOLUTION Pro controller 3 is not recognized.

Check with the PC Companion App that the shortcuts are not deactivated or that a button is assigned to these shortcuts thanks to the PC/MAC Companion App for the Modes 2 and PC.

On the mode 1, you can map the shortcuts without the P:C/MAC Companion by following these steps

• Press and hold the Profile button for 3 seconds. The Blue halo around the right stick will pulse.
• Press on the shortcut button you want to assign. The corresponding LED will turn ON. LED1 for S1 / LED2 for S2 / LED3 for S3 / LED4 for S4.
• Then press on the button that you want to assign to the Shortcut button. The LED will flash 3 times to confirm the mapping is successful.
• Press and hold the Profile button for 3 seconds to confirm and quit the remapping function.

• Ensure that your controller is in the PC mode. It is important to check that the mode switch (on the underside of the controller) is in the 3rd position (PC).
• The REVOLUTION Pro controller 3 is compatible with all PC games that are X-Input compatible. This is the standard protocol for using a controller. In the case where the game has been written to use a Mouse & Keyboard, the REVOLUTION Pro controller 3 will not be compatible.

• Ensure that the cable is well fixed to your controller and connected to your PC/MAC.
• To configure the profiles for PS4 or PC, the controller must be in Wired mode and in Mode 2 to make sure that the interface recognises the controller when you connect it to the PC/MAC.
• Inside the interface there is a section for `PC’ and here you can make your changes. When you have completed the changes, you must remember to switch the controller to PC Mode, if you want to play on your PC.

Some files required to use the PC/MAC Companion App may be missing on your PC. Try to install the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update, which can be downloaded at:

https://www.microsoft.com/en-us/download/confirmation.aspx?id=14431

Then, try to launch the PC/MAC Companion App again. If the problem is still there, please contact the consumer support.

Unplug the controller and plug it again, the REVOLUTION Pro controller 3 will be recognized again, if not, please contact the consumer support.

• Connect your REVOLUTION Pro controller 3 on a PC or MAC and use the PC/MAC Companion App to check that the setting for the Dpad is not 4-ways on your desired profiles.
• If this is the case, select 8-ways, save your profile, send it into your REVOLUTION Pro controller 3 and try again.

• With the PC/MAC Companion App, ensure that the responses curve of the joysticks are well configured.